G&R Builders Privacy Policy

Last updated: September 3, 2025

G&R Builders (“G&R,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request a quote, hire us for services, or otherwise interact with us (collectively, the “Services”).

By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

1) Information We Collect

Information you provide directly

• Contact details (name, email, phone).
• Project details (property address, scope, budget, timelines, photos you upload).
• Business information (company name, job title) if you engage us on behalf of an organization.
• Communications (emails, calls, texts, form submissions, reviews).
• Job applicant data (resume/CV, work history, references).

Information collected automatically

• Device and usage data (IP address, browser type, pages viewed, time on site, referring pages).
• Cookies, pixels, and similar technologies for functionality, analytics, and (if enabled) advertising.

Information from third parties

• Lead sources or referral partners.
• Public records and property data relevant to your project.
• Service providers (e.g., payment, analytics, advertising platforms).

We do not intentionally collect sensitive personal information unless you choose to provide it in connection with a project (e.g., access instructions).

2) How We Use Information

We use personal information to:

• Provide, price, schedule, and manage projects and customer service.
• Send transactional updates and respond to inquiries.
• Improve our website, Services, safety, and quality control.
• Conduct analytics, research, and performance measurement.
• Market our Services (including testimonials, portfolio/project photos with your consent or as permitted by law).
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with legal obligations and enforce agreements.

Legal bases for EEA/UK users (GDPR): performance of a contract; legitimate interests (e.g., improving Services, preventing fraud, marketing to customers); consent; and/or compliance with legal obligations.

3) Cookies & Tracking

We and our partners may use cookies and similar technologies to:

• Keep the site working (essential).
• Measure site usage (analytics).
• Personalize content and (if enabled) deliver interest-based ads.

You can control certain cookies via your browser settings. You may also use industry opt-out tools such as the DAA (aboutads.info/choices) or NAI (networkadvertising.org/choices). Disabling cookies may affect some features.

4) How We Share Information

We may share information with:

• Vendors/Service Providers (hosting, CRM, scheduling, analytics, payment processing, marketing) under contracts that limit their use of your data.
• Professional Advisors (attorneys, accountants, insurers).
• Advertising/Analytics Partners (if enabled) to measure performance and, where permitted, for interest-based advertising.
• Business Transfers (merger, acquisition, asset sale).
• Legal/Compliance (to comply with law, enforce terms, or protect rights, property, or safety).

We do not sell personal information for money. If we “share” or “sell” personal information for cross-context behavioral advertising under certain state laws, you can opt out—see Your Privacy Rights & Choices below.

5) Retention

We keep personal information only as long as needed for the purposes in this Policy, to provide Services, and to meet legal, tax, and accounting requirements. We apply reasonable criteria to determine retention periods (e.g., project duration, warranty periods, statutory limits).

6) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

7) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will take appropriate steps.

8) Marketing Communications & SMS

With your consent (where required), we may send promotional emails or text messages. You can:

• Email: click “unsubscribe” in any marketing email.
• SMS: reply STOP to opt out or HELP for help. Message/data rates may apply. Frequency varies.

Transactional messages about quotes, schedules, or projects are not marketing and may continue as needed to provide the Services.

9) Photos, Videos & Testimonials

With consent or as permitted by law and our agreement with you, we may photograph or film projects for portfolio, estimates, quality assurance, or marketing. If you prefer we not display identifying details (e.g., address), please tell us and we will accommodate reasonable requests.

10) Your Privacy Rights & Choices

Depending on your location, you may have rights to:

• Access/Know what personal information we hold about you.
• Correct inaccurate information.
• Delete your information.
• Portability (receive a copy).
• Opt out of:
  • targeted advertising / “sharing”,
  • sales of personal information (if any),
  • certain types of profiling.
• Limit use/disclosure of sensitive personal information (where applicable).

We will not discriminate against you for exercising your rights.

How to submit a request:
Email us at [privacy@grbuilders.com] (replace with your preferred address) with your name, the relationship you have with us (e.g., customer, applicant), and the request type. We may need to verify your identity. You may authorize an agent to act on your behalf as allowed by law.

State-specific notices:
We endeavor to honor applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia (VCDPA), Colorado, Connecticut, Utah, and Texas (TDPSA). California residents may also request details about our data practices over the last 12 months and use the opt-out rights above.

If we engage in activities that constitute a “sale” or “sharing” under these laws, you can opt out at [Your Privacy Choices] (insert your site’s link) or via the email above.

EEA/UK: You may also have the right to object to processing based on our legitimate interests and to lodge a complaint with your local supervisory authority.

11) California Categories (CCPA/CPRA)

In the past 12 months, we may have collected the following categories (as defined by California law):
Identifiers (e.g., contact details), customer records information, commercial information (services requested/purchased), internet/usage data, geolocation (approximate, from IP), professional information (B2B contacts), and inferences from the above. We collect, use, and disclose these categories for the purposes described in this Policy.

12) International Transfers

If you access the Services from outside the United States, your information may be processed in the U.S. and other countries, which may have different data protection laws than your country. Where required, we use appropriate safeguards.

13) Third-Party Links & Services

Our website may link to third-party sites or services. Their privacy practices are governed by their own policies. We are not responsible for those practices.

14) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be posted on our website and take effect when posted unless otherwise noted.

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